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Telephony

The Challenges Of Today’s Reality

Built-in laptop cameras and smartphone microphones are fine for chatting with friends, but poor video quality and background noise provide a sub-optimal experience when talking to a client, customer, patient, student, and the like.

To enable hybrid working, you need professional-grade solutions to maximize the audio and video capabilities of your cloud communications platforms, across every workstyle and workspace.

The mid adult woman video conferences with co-workers from her home office during the coronavirus shutdown.

Key Considerations

For Workstyles

Consider that 92% of your workforce can be classified into six different worker personas4 based on where they spend most of their day, how many devices they use to communicate, and the specific challenges they face while working. Providing the right equipment for these workstyles is critical to driving productivity and great experiences.

For Workspaces

Consider both the experience of those in the space and everyone else on the call. A small huddle space will have different audio and video needs than a conference room. A desk in a private office or at home may not require the noise-limiting technology you’d find in a higher-density environment like a customer support floor.

IT Management

For IT, the ability to provision and manage this massive collection of devices will be the difference between an enterprise that seamlessly adapts to the future of work and one that struggles to get hybrid work off the ground. When evaluating solutions, these are the four key things to consider:

  • Interoperability
  • Device monitoring and management
  • Security
  • Service and support

Poly End-to-End Solutions

To create a hybrid work environment that meets employees needs and supports collaboration and productivity, you don’t just need the right technology; you need a strategic partner that makes the buying, adoption, and support experiences as simple as possible. That is where Poly comes in. We offer solutions for every workstyle and workspace, including headsets, video devices, desk and conference phones, management software, and global services and support.

At the desk (home or office) poly workplace solutions

Employees need to communicate professionally whether in a central office or their home office. Make it simple to connect and collaborate with the highest standards, no matter where they work.

Voyager Focus UCStereo Bluetooth® Headset
Blackwire 8225Premium Corded UC Headset
Savi 8200 Office and UCWireless DECT Headset System
Blackwire 5200 SeriesUSB headset
CCX 400Entry-Level Phone with Touchscreen
Poly Studio P15Personal Video Bar
Poly Studio P5Professional Webcam
Poly Sync 20USB/Bluetooth® Speakerphone

On The Go

Our mobile solutions provide unmatched noise cancellation and the highest audio quality possible so your employees can sound professional no matter where business takes them.

Voyager 8200 UCStereo Bluetooth® Headset
Voyager 6200 UCBluetooth® Neckband Headset
Voyager 5200 Office
and UC Series
Mono Bluetooth® Headset System
Poly Sync 20USB/Bluetooth® Speakerphone
Calisto 5300Personal Bluetooth® Speakerphone
Poly Studio P5Professional Webcam

In The Conference Room

Some of your workforce’s most important conversations take place in the conference room. Make it easy for everyone to connect and communicate while maintaining safety with automatic production rules and simple one-touch and voice-activated interfaces.

Poly Studio X50All-in-one Video Bar
G7500Video Conferencing System
EagleEye Director IIHigh Performance HD Video Camera
Poly Sync 60USB/Bluetooth® Smart Speakerphone for conference rooms
G40-TRoom System for Microsoft Teams
Trio C60Smart Conference Phone

In The Huddle Space

From impromptu brainstorms to weekly check-ins with remote coworkers, help your employees have big conversations in even the smallest of spaces.

Poly Studio X30All-in-one Video Bar
Poly Studio X50All-in-one Video Bar
Poly Studio P5Premium USB Video Bar
Trio 8300Smart conference rooms
Poly Sync 60USB/Bluetooth® Smart Speakerphone for conference rooms

In The Call Center

When it comes to customer engagement, your call center is the voice of your company. Enable the crystal-clear communication to experience your customer service representatives need to provide the highest quality interaction possible

EncorePro 700 SeriesCustomer Service Headset
EncorePro 500 SeriesCustomer Service Headset
Savi 8200 Office and UCWireless DECT Headset System
Savi 7300 Office SeriesUltra-Secure Wireless DECT Headset System
VVX 3506-Line, Mid-Range IP Desk Phone
Poly Studio P5Professional Webcam

UC Platform Interoperability

The world now runs on unified communications. Not only do platforms like Microsoft Teams, Zoom, GoToMeeting, and many others make it possible to connect with customers and coworkers, but during the pandemic, these were critical to keeping many businesses operational.

Poly solutions provide standards-based interoperability, giving your workforce the flexibility to switch between UC platforms easily. Device interfaces are intuitive, helping you reduce IT support calls and optimize the return on your hardware investments.

In addition, Poly devices natively integrate with both Microsoft Teams and Zoom, the two leading UC platforms. This makes it simple for employees to move from one device to the next with a consistent user interface.

Back view of business woman talking to her colleagues about business plan in video conference. Multiethnic business team using laptop for a online meeting in video call. Group of businessmen and businesswomen smart working from home.

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