Telephony

RSG: Simplifying the Telephony Needs of the Modern Hybrid Workforce

In the age of hybrid work, relying on built-in laptop cameras and smartphone microphones is no longer sufficient. These consumer-grade tools create a suboptimal experience with poor video quality and background noise, which can hinder professional communication with clients, customers, and colleagues. To fully enable hybrid working, businesses need professional-grade solutions that enhance the audio and video capabilities of their cloud communication platforms, ensuring quality and reliability across every workstyle and workspace.

Advisory Services

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Key Considerations

For Workstyles

Understanding that 92% of your workforce fits into one of six distinct personas based on their work environment, device use, and unique challenges is crucial. Each workstyle requires tailored communication tools to ensure productivity and a seamless experience.

For Workspaces

Every workspace has different communication needs. A small huddle space has different audio and video requirements compared to a conference room, while a private office might not require the same noise-limiting technology as a busy customer support floor.

IT Management

For IT teams, managing and provisioning a wide range of devices is critical to ensuring a successful hybrid work strategy. Key areas to evaluate when choosing communication solutions include: 1. Interoperability 2. Device monitoring and management 3. Security 4. Service and support

Enhance Your Hybrid Workforce with Professional-Grade Telephony Solutions

Poly End-to-End Solutions

Building a hybrid work environment that enhances employee collaboration and productivity requires more than just advanced technology—it demands a partner that simplifies purchasing, adoption, and support processes. RSG offers comprehensive solutions that cover every workstyle and workspace, including headsets, video devices, desk phones, conference phones, management software, and global support services.

At the Desk (Home or Office)

Whether employees are working from a central office or their home, RSG's workplace solutions ensure they can communicate professionally and efficiently. Equip your team with the highest-quality devices for seamless communication and collaboration across any location.

Voyager Focus UC: Stereo Bluetooth® Headset
Blackwire 8225: Premium Corded UC Headset
Savi 8200 Office and UC: Wireless DECT™ Headset System
Poly Studio P15: Personal Video Bar
Poly Sync 20: USB/Bluetooth® Speakerphone

On the Go

For employees who are constantly on the move, RSG's mobile solutions offer unmatched noise cancellation and superior audio quality, ensuring professional sound no matter where they are.

Voyager 8200 UC: Stereo Bluetooth® Headset
Poly Sync 20: USB/Bluetooth® Speakerphone
Calisto 5300: Personal Bluetooth® Speakerphone
Poly Studio P5: Professional Webcam

In the Conference Room

For key business meetings, RSG provides advanced conferencing solutions that allow your team to connect easily and communicate effectively. With features like one-touch and voice-activated interfaces, we help maintain safety and streamline communication.

Poly Studio X50: All-in-one Video Bar
G7500: Video Conferencing System
EagleEye Director II: High-Performance HD Video Camera
Trio C60: Smart Conference Phone

In the Huddle Space

Even the smallest spaces can become hubs for big ideas. RSG's solutions for huddle spaces ensure quick, easy collaboration for brainstorming sessions and check-ins with remote coworkers.

Poly Studio X30: All-in-one Video Bar
Poly Sync 60: USB/Bluetooth® Smart Speakerphone

In the Call Center

Your call center is the voice of your brand. RSG ensures crystal-clear communication for customer service representatives, enabling them to deliver exceptional interactions every time.

EncorePro 700 Series: Customer Service Headset
Savi 8200 Office and UC: Wireless DECT™ Headset System
VVX 350: 6-Line, Mid-Range IP Desk Phone

UC Platform Interoperability

With today's workforce relying heavily on unified communications (UC) platforms like Microsoft Teams and Zoom, RSG provides standards-based solutions that allow seamless switching between platforms. Our devices ensure easy interoperability, intuitive interfaces, and a consistent user experience, reducing IT support calls and maximizing your return on investment.