Telephony
RSG: Simplifying the Telephony Needs of the Modern Hybrid Workforce
In the age of hybrid work, relying on built-in laptop cameras and smartphone microphones is no longer sufficient. These consumer-grade tools create a suboptimal experience with poor video quality and background noise, which can hinder professional communication with clients, customers, and colleagues. To fully enable hybrid working, businesses need professional-grade solutions that enhance the audio and video capabilities of their cloud communication platforms, ensuring quality and reliability across every workstyle and workspace.
Advisory Services
Our experienced teams focus on identifying vulnerabilities in client environments. Strategies and plans are put in place to remediate and mitigate exposure. Our end goal is to improve your corporation’s overall security, health and readiness. Our global experts are experienced in preparing clients with existing or new requirements such as PCI or GDPR requirements.
Key Considerations
For Workstyles
Understanding that 92% of your workforce fits into one of six distinct personas based on their work environment, device use, and unique challenges is crucial. Each workstyle requires tailored communication tools to ensure productivity and a seamless experience.
For Workspaces
Every workspace has different communication needs. A small huddle space has different audio and video requirements compared to a conference room, while a private office might not require the same noise-limiting technology as a busy customer support floor.
IT Management
For IT teams, managing and provisioning a wide range of devices is critical to ensuring a successful hybrid work strategy. Key areas to evaluate when choosing communication solutions include:
1. Interoperability
2. Device monitoring and management
3. Security
4. Service and support
Enhance Your Hybrid Workforce with Professional-Grade Telephony Solutions
Poly End-to-End Solutions
Building a hybrid work environment that enhances employee collaboration and productivity requires more than just advanced technology—it demands a partner that simplifies purchasing, adoption, and support processes. RSG offers comprehensive solutions that cover every workstyle and workspace, including headsets, video devices, desk phones, conference phones, management software, and global support services.
At the Desk (Home or Office)
- Voyager Focus UC: Stereo Bluetooth® Headset
- Blackwire 8225: Premium Corded UC Headset
- Savi 8200 Office and UC: Wireless DECT™ Headset System
- Poly Studio P15: Personal Video Bar
- Poly Sync 20: USB/Bluetooth® Speakerphone
On the Go
- Voyager 8200 UC: Stereo Bluetooth® Headset
- Poly Sync 20: USB/Bluetooth® Speakerphone
- Calisto 5300: Personal Bluetooth® Speakerphone
- Poly Studio P5: Professional Webcam
In the Conference Room
For key business meetings, RSG provides advanced conferencing solutions that allow your team to connect easily and communicate effectively. With features like one-touch and voice-activated interfaces, we help maintain safety and streamline communication.
- Poly Studio X50: All-in-one Video Bar
- G7500: Video Conferencing System
- EagleEye Director II: High-Performance HD Video Camera
- Trio C60: Smart Conference Phone
In the Huddle Space
Even the smallest spaces can become hubs for big ideas. RSG’s solutions for huddle spaces ensure quick, easy collaboration for brainstorming sessions and check-ins with remote coworkers.
- Poly Studio X30: All-in-one Video Bar
- Poly Sync 60: USB/Bluetooth® Smart Speakerphone
In the Conference Room
For key business meetings, RSG provides advanced conferencing solutions that allow your team to connect easily and communicate effectively. With features like one-touch and voice-activated interfaces, we help maintain safety and streamline communication.
- Poly Studio X50: All-in-one Video Bar
- G7500: Video Conferencing System
- EagleEye Director II: High-Performance HD Video Camera
- Trio C60: Smart Conference Phone
In the Huddle Space
Even the smallest spaces can become hubs for big ideas. RSG’s solutions for huddle spaces ensure quick, easy collaboration for brainstorming sessions and check-ins with remote coworkers.
- Poly Studio X30: All-in-one Video Bar
- Poly Sync 60: USB/Bluetooth® Smart Speakerphone
In the Call Center
Your call center is the voice of your brand. RSG ensures crystal-clear communication for customer service representatives, enabling them to deliver exceptional interactions every time.
- EncorePro 700 Series: Customer Service Headset
- Savi 8200 Office and UC: Wireless DECT™ Headset System
- VVX 350: 6-Line, Mid-Range IP Desk Phone
UC Platform Interoperability
With today’s workforce relying heavily on unified communications (UC) platforms like Microsoft Teams and Zoom, RSG provides standards-based solutions that allow seamless switching between platforms. Our devices ensure easy interoperability, intuitive interfaces, and a consistent user experience, reducing IT support calls and maximizing your return on investment.
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