We collect information from various places including forms used during the registration process, any e-mails between us or any information you send us. We minimise the data we hold about you and will only keep it for up to 6 months after you cease to be a client, unless there is a legal obligation to retain something for longer (e.g. invoice details). We do this to allow you the opportunity to return to us as a client within a reasonable time and to allow you the ability to request a copy of your data immediately after our services to you finish. We only store general category information such as;
- Your Name
- Your Email Address
- Your IP Address
- Your Time Zone
- Your browser type and operating system
- Any referring websites that sent you to us
We use this information in several ways, for example:
- For login and user identification purposes
- For fraud prevention
- To improve the confidentiality, availability, and integrity of the data we hold
- To improve your user experience
- For statistical analysis
All our data is stored within the European Economic Area
During the billing process your credit/debit card details are processed directly with Stripe, Inc. a payment processing gateway who have their own privacy policy (https://stripe.com/gb/privacy)
We do not store any payment card information ourselves.
