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Kids&CO

Apparel

North America

150 Locations

Background

Kids & Company was founded in 2002 by two working mothers who, with a combined 11 young children could not find truly flexible child care options without a trade-off in quality of care. Their mission is to offer high quality flexible child care, and to continue to innovate in the child care space, to meet the ever-evolving needs of families.

Today, Kids & Company provides high quality full time care at over 150 locations and part time care at select locations throughout North America. Password-protected web cameras are installed in each classroom at the majority of these locations and provide a real-time video feed of our childrens’ days. They also offer a mobile app, Kindertales, to parents to get notifications with images and updates about the activities their child is enjoying, what their child has eaten (and how much), nap times, diaper changes, and more!

The Challenge

The RSG Solution

RSG provided the following scope of services:

  • Store Hardware Break fix
  • Depot Services
  • NOC Services
  • Global Service Desk Support – same day, next day onsite service
  • Support all data centers across the country with a 4 hrs response time.
  • Installation and renovations projects for all stores.

The Results

 

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