Forzani
Background
Forzani Group, Canada’s largest sporting goods retailer, operates over 450 stores across multiple banners, including Sport Chek, Sport Mart, Coast Mountain Sports, and National Sports. With a mix of corporate and franchise locations, the company needed a scalable IT solution to support its expansive retail network.
The Challenge
Forzani required:
- Reliable IT maintenance to minimize store downtime.
- Network monitoring to ensure operational stability.
- Rapid response IT support across a geographically diverse footprint.
- Seamless tech upgrades for store expansions and renovations.
The RSG Solution
RSG provided:
- Store Hardware Break-Fix – Fast repairs to minimize disruptions.
- NOC Monitoring – 24/7 network support for continuous uptime.
- Global Service Desk Support – Same-day and next-day assistance.
- Infrastructure Support – Seamless IT deployments for new and renovated stores.
The Results
- Optimized retail operations with minimal tech disruptions.
- Improved system reliability across all store locations.
- Scalable IT infrastructure to support future growth and expansions.
With RSG’s expert IT support, Forzani Group continues to operate efficiently, delivering seamless customer experiences in the competitive sporting goods market.
Resources
Media Center
Products
Industries
Solutions
Subscribe to our newsletter
By signing up to receive emails from RSG Global, you agree to our Privacy Policy.
© 2025 Retail Services Group, Inc.